Problems happen with every single casino, the miscommunication of complainer thinking he was getting mad at was wrong and that's fine, sometimes people do not understand each other that well so it is not really a problem. About the complaint part is that, sometimes even wolf.bet or there are other great places as well like wolf (which I won't name here) all have some problems, it happens and it is normal and we should not be shocked about it neither.

I believe that we should be basically just accepting the fact that "problems" happen all the time. The real difference is that, these great places handle it for you, you message them and they check and if they see a problem that was caused by them then they fix it for you and you continue to gamble.