do you require KYC once a gambler requested a withdrawal?
Yes, they do KYC on withdrawals.
https://dizbet.com/en/identity-verificationKYC is mandatory for this site regardless of where you use it. Keep that in mind.
Oh, it makes everything look bad to me now! I'm no longer interested to try.
Anyway, OP, if you care to entertain a suggestion. If you are are implementing a mandatory KYC, please have it enforced right when a potential user is still creating an account. Don't let anybody create an account, deposit money, play games, win a jackpot, and so on only to end up required to pass KYC before a withdrawal could be made. That would be sneaky and unfair. If that is what you are implementing right now, you are borderline fraud to me.
I don't like that KYC as well... lately, all new casinos that appear here have that mandatory KYC, looks like that is becoming a trend! And some of them look really good, I have a wish to try them, but after seeing that KYC rule I lose interest!!!
And I agree it's sneaky if they are asking KYC only when someone wants to withdraw, as you explained, they should inform people right on the beginning about that KYC, before making a deposit, not after!