Really? 5 months open ticket and not resolve until now? I can't believe www.blockchain.com have very poor customer service. I have use this wallet before and the time I found out its a custodial wallet, I immediately withdraw all my coins. This kind of service is really unfair to users and must be a wakeup call to others to stay away from this site to avoid same incident in the future, theres a lot of trusted alternative site with much better service than this one.