I played on casino site some days back and won a certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and I didn't see this before I started playing.
In such cases, trying to contact their support will be the only make sense way to take it. They will then tell you what to do and why you got the delayed withdrawal. For most cases, submitting the KYC procedure will solve the issue unless the site you've visited is scammy.
I've also had the same experience before and I was frustrated since I couldn't withdraw my funds. I contacted their support since they're the ones who have control over it and they asked me to submit a KYC. That's the last resort that I have and so far, after submitting the requirements, I was able to get paid. Casinos have different TOS and we should be aware of it.