1 week is 168 hours not 72 hours.
I see you have given us a negative feedback already. There are sites who do not pay out in 3 weeks, and that is still accepted by the community.
And not paid in 7 days because we are checking bets, and you give us a negative trust.
In my opinion the 7 days waiting is not the main reason of the trust he gave to you but it is more about how you deal with your customers in solving the issue. Deleting posts which are not agree with you is not professional, you should act professionally. Having delayed withdrawal longer than what you have in terms is normal as long as there is a valid reason, you wont be given red trust if you act professionally.