they should give more promo and giveaways to get more players active.
In their defense, they currently give both.
Their giveaway is quite weak (imo) in the form of their BUSDT token which is worth $0.00 and always will be. They have an entire page dedicated to their current promos(5 currently) with detailed rules and instructions of each one.
https://www.bitgame.com/promotions As a user of this site for nearly a year now, I can assure you there will be new promotions added with old ones either being removed or changed so I'd say they have the promo aspect locked down.