On December 3, I moved my funds to Free Wallet through the Korea Cryptocurrency Exchange.
They put restrictions on withdrawing my funds for no reason.
For ridiculous reasons, we requested suspension of account and KYC certification procedures.
I was really angry, but I accepted everything.
English documents and passport authentication, photo authentication, hash details of resident registration copy.
Everyone responded by paying with my money.
However, they always give the same answer every time and do not handle their work. They say thank you for waiting patiently, but it's hilarious.
It's all the cost of documents, and I'm spending my time and I'm under too much mental stress.

I received an answer by e-mail on December 6th.
Thank you for completing all authentication procedures.
The security expert said he would review it himself.
It may take time, so I asked you to refer to it.
It's enough time to review the documents, but they still ignore them without answering.
I think he's trying to steal $60,000.
Bitcoin's market price is falling.
I asked if you would be responsible for the money.
He doesn't answer at all.
Looking at what they do, companies do not have an attitude to respond to customers.
They joke and play tricks on customers.