Just tried to withdraw and has been pending for an hour now.
Support told me that the withdrawal needs to be confirmed by the finance department first and only THEN the money will be credited within 10 minutes.
"Cashout in 10 Minutes" lol - what a joke
10 minutes is the average processing time of the withdrawal.
Before we transfer funds to you, the request goes through several stages, at that time, I suppose, the system was overloaded with requests.
We will work on reducing the processing time.