I have waited 5 days long? is that not enough to just make a comments update to let everyone know? I wish one day soon you will be in the situation just like me then you can get the felling! Don't being a DICK
There's nothing you can do since there is the real owner of the casino because the owner was for sure under control of the wallet has on that casino.
Just extend your patient, recovering a fund from a hot wallet is not just easy, even though if I'm the owner of that casino, I won't even trust my staff just to do that on my behalf.
Have you already sent PM to LightLord?