maybe, maybe not. anyway, I'm glad your issue got resolved, and congrats.
OP, I support your complaint against the gambling site (ETC.casino), you are professional at heart, I like the challenges you face, not directly to the target/casino owner, I hope your case doesn't get to the fraud accusation board, hope it can be finished in this thread, if they want to keep their reputation in this forum.
it looks like the issue has been resolved. according to the post, ryzaadit quoted there was confusion regarding what bonus OP has. not sure how true their reason is, but at least they resolved the issue.
Hey
As far as I can see, your payment has already been processed. Technical support confused your promo code with another "Hashcity" promo code from our partner, for "Bitcointalk" we do not have a wager and additional requirements
Congratulations on your win!