This is just one of several casino sites powered and (probably) controlled by the cloud casino company, rgt.com. This is based on the license numbers of all the casinos listed on the site that are identical and actually belong to one company (147666). Most likely, rgt.com is the hub of those casinos, including where customer money is placed and has the same support team.

If you have a complaint, it's a good idea to contact the RGT admin instead of their casino branch.