I was having a problem while deposit litecoins into the bitcoins wallet on their casino. After I contacted Binance, they said it was transfered to the hot/cold wallet of the receiver wallet. So I went back to contact the admin, they told me to open a ticket. After waiting 3 days there is no any answer at all, there is also whenever I hit a big win. Their hot wallet will be always empty? What a garbage site that I am still seeing there are many people in this forum still promoting for them??? Fuck I really hate it but their slots was my favorite and that why it's keep me playing here but after this I won't ever never put a sinlge dollars in this casino again. Please everyone should be aware!!!
Based from what I noticed, their service has slow support, but they will respond always, it just really takes very while compared to other casino supports. It is one of their flaws in my opinion, but that doesn't mean that they are a bad casino. It was your fault first that you sent litecoin to a bitcoin wallet. You just created an inconvenience to yourself. I'm not sure if that transaction is reversible.