bitcoinexchange.cc worked fine for me many times, and the service there is "not the worst," but it's definitely not worth complaining about! Shakaru, couldn't you take your bitching elsewhere? There's a nice, shiny website right
here.
And a little word of advice, BitcoinExchange. When you're making a post to deal with an unsatisfied costumer, at least take the time to correctly type out the words you, your, transactions, goddammit at least attempt to spell things out correctly! You aren't posting this from a cellphone (I'm assuming), and it's not like taking an extra minute to check through your post will kill you.
Maybe you're one of the lucky ones. I tried to exchange a $30 MtGoxUSD code for Western Union on Monday, and they emailed me back to receive the code right away, and I have not heard from them since. I've emailed multiple times to ask when my transaction would be completed, and no answer.
I just needed some cash and it was pretty annoying to assume it was on the way soon and then never hear from them. At this point I mostly just want a response and to know what the heck is going on.