so your now required to gamble 25% of what ever you deposit before withdraw complete scammers
There are certain rules has been created to combat fraudulent activities of certain individuals, online casino is been used for money laundering before so expect that rules lile this exist so better read the written rule per casino so that you will not get surprise for the implementations they do on their platform. Its also good that you post it here since it can raise awareness and people learn about those things.
I also got lucky reading this thread. at least I should consider before putting my money into the casino. at the very least, I should be prepared to lose my money in the bets I make.
Deposit money to the platform without knowing the rules in play, of course, would be something bad. even in casinos with fiat betting, this kind of rule is common. the first offer is a bonus when we make a deposit. but we have to look at the next rules, and usually, we are asked to bet with the bonus and the money we deposited before we can make a withdrawal.
edit:
OP, why don't you continue in the thread you created?
https://bitcointalk.org/index.php?topic=5257859.msg54677962#msg54677962instead, create a new thread again? Has your old problem been resolved? or is this a continuation?
I mean, you've said you've been banned from the live chat platform. if this is a new problem, how can you deposit your money again on a platform that may have given you a bad experience?
note: banned me from livechat can't even get in contact with any one for support absolutely cringe move on their behalf