what else can I do
You can accept that you made a bad mistake in locking yourself out of an account and now you have lost it. Stop wasting any more time asking again and again when I have already explained to you many times that the only thing that proves that money is yours is a Bitcoin signed message from the address it was sent from.
[/quote]Do people deposit their hard earned money in your site just to hear all this? he told you that wallet have not any option to prove his ownership but he have that wallet account with all deposit and withdraw history.
and talking about not getting mail. I have also made such a mistake many times. When I filled
exmple@gmail.com in place of
exaple@gmail.com but all time website owner help me to correct this. also not everyone can talk in English so instead of talking rudely why not just help him to get his account back?