looks like all you can do about it is wait. I wouldn't be surprised if the recovery takes a month or more(base on how slow they process things). also, you can't really blame the other people for focusing on the mistake you made, all these issues would not have happened if you didn't send your LTC to a BTC wallet. that being said, I hope your issue gets resolved.

I suggest refraining from posting multiple times in a row. it is against forum rules.