I wanted to try out these guys but sent by mistake a substantial deposit (10mbtc instead of 1 mbtc) . Waited for 3 weeks to expire the bonus which had ridiculous rollover requirements. Then I was asked to rollover my deposit amount 1 time with odds of 2 or more which I completed. After that I placed a withdrawal request on the same amount as the deposit. They keep rejecting it. On live chat I told them that I did not want any winnings (5 mbtc), just my deposit amount. First they tell me to place the withdrawal again but then reject it 5 minutes later... Please do not make my mistake to try them out...
It's so saddening to read these kinds of posts when it could have been prevented from happening by simply background checking. I've read several posts already regarding this issue that almost every deposit is successful, however, withdrawals frequently have problems that lead to failure which results in not being able to get their money back. Always put into mind to double-check what you are getting yourself into. Otherwise, expect losses soon after. If you have the resources to play, then I suppose you also have the resources to simply do your own research about the reputation and runaround of it before actually delving into it. There are many different browsers available, and from there you can check if the site you are planning to enter is legitimate and trustworthy or not. There are also reviews from the previous users, you could have utilized those to your advantage to see what kind of system they have and what services to expect from them. You have a fault here too, but it's done and what you could do is to accept, move on, spread awareness, and take it as a learning experience to avoid doing the same mistake in the future.