Escrow should have prevented this from happening instead of sharing in the money.
Yes, of course. The fact that the other two have responded when asked for explanations with a more correct tone does not imply that they have done everything right. And there is another thing:
NOW ACCEPTING
USDT/XRP/ETH/BNB
JUST SEND US A MESSAGE!
We will have to see what explanations are given for this in particular.