Maybe it never affected others the same way it has me? IE.. losing all my btc so soon after the error happened (and it happened almost right away after my deposit) I have not seen it happen once in my normal betting for a long long time.

I have been playing at primedice very regularly for the past few months. I'm shocked that they seem completely unwilling to help considering an error on their site almost certainly made me lose all my btc. I got no response from support so far, stunna has replied once but didn't answer anything about the error so I'm waiting for another reply.

You can say 'dont bet more than you're willing to lose' but that does not in any way excuse errors affecting my betting at a critical time. The site is meant to be fair, what happened to me was not fair.