thank you for your comments, after everything you said. There is another thing that I have learned today. Casino provide the service to their users, their user having problem with their service so they contacted them and seeking for help. The casino here ignoring them and finally anwered the question after 8 days but still not have a solution yet. The users money have been gone for 9 days long and he is just posting a topic to complain about the unprofessional of the casino and to aware other gambler. Some casino's hero show up, said it was users faults and he should shut the fuck up and hoping they will recover his money back, but if they don't want then they can just steal it. This is exactly what you mean right? Shame, shame on all people who is stepping on casino side in this case.
@OP, Since you are Playing on Bitvest. I assume you know what is going on with Bitvest and its sister website. If you see their signature campaign, You will see that the Signature Campaign was paused. I don't know about payment, But I assume maybe the Signature participants are unpaid (Sorry if I am wrong). Their Admin Lightlord was inactive for a long time and there was no one in charge of the casino. The lightlord claims that he was extremely sick and now he recovering slowly. As soon as he returns he will fix all the issues. Lightlord was active a few days ago but we didn't see any Step from him. There was a Reputation thread Against lightlord and the community discussed it already. Since You deposited via the wrong blockchain and Mods cannot fix it, You have no other choice rather than wait for Admin. So, it's better to wait for lightlord and let's community know if you get a solution.