Could this also be a BTC/Bcash mix up?
so just to clarify; you all are saying that if a TxID is produced, then regardless of what network it was sent on then it will always be available to be searched on Blockchain explorer?
It will be able to be searched on
a blockchain explorer, but not a bitcoin blockchain explorer. You'll need to identify exactly what network it was sent over and then look up the transaction on a blockchain explorer specific for that network.
Sending bitcoin to a wrong chain is possible only when dealing with BSC and ERC20 networks.
Then why do they even offer those options? If, when withdrawing bitcoin you can
only withdraw it using the bitcoin network and not with their made up shitcoin networks, then why even show the made up shitcoin networks if not to deliberately confuse people?