Hi guys. Beware of Bitmart. I did two deposits on the last days of September of 2021. In total 50 dollars. It went up to 225 dollars but finally I can not withdraw my funds. I have written several tickets since September in order to claim the service of withdrawal of funds but they do not answer me. Or they answer with a robot and with answers not related. After three months they have not solved my problem. They establish several levels of identity verification and my account level is zero In this level zero they say 'You can not withdraw temporarily, verify identification to increase withdraw limit' But I have completed all the steps of verification and even the level 2 of advanced verification. And however they continue blocking my withdrawal option. Even more, now I can not trade cryptos. It is incredible!!!
I write different requests where I explain them my problems but they play dumb. It sounds murky and consequently I do not trust this company.
Beware of Bitmart!!!
I am sorry if accounts of Bitmart have been hacked and I hope customers get their money back.
But here there are strange things and I do not like. Regarding Bitmart I am not optimistic at all.
Good luck with the reimbursement -if it happens finally!!!
I already give up my 50 dollars but at least it is only 50 dollars
