Not refund yet?
Yes. Month passed since my orders changed status to "Refund ready for process". No refund since February.
Their support only replies "we are extremely busy at the moment".
It is taking them more than a MONTH to send a single bitcoin transaction, LOL.
SCAMThey don't refund in BTC.
I got my refund in USD about a week after I requested it, even though I paid in BTC. That was a month ago, and their customer support was helpful in cordial.
Exactly, maybe you are looking in the wrong spot, lol, try your bank...
That's why they ask repeatedly for a swiftcode, which is most likely your problem, and not theirs.
This situation has been gone over dozens of times in here, why are you looking for BTC?