I ordered Package D 20x on March 12th.  I paid with BTC through Coinbase and got a Confirmation #.  I never received an Order # through the Hash Master site for some reason.  The next day I contacted their support email and asked for assistance.  They promptly replied and said that I would receive a UPS Tracking number shortly.

On March 15th, I was sent a UPS Tracking number with the status "A UPS shipping label has been created." and a delivery date of March 21st.  I felt satisfied and left the order at that.

Yesterday, March 19th, I checked the UPS Tracking number to see the status of the shipment.  To my surprise, it has not changed.  The label was printed but nothing given to UPS.  I contacted support again and they are "looking into it."

The package that I purchase was supposedly in-stock.  I ordered it because it had all of the accessory items that I would need to plug-n-play.  If it wasn't in-stock, it would have been nice to let me know.  I would have still placed the order.

I'll give them the benefit of the doubt...for now.