Why do they say that? Correct me if I'm wrong. Isn't, hardware wallet, a hardware like usb, that generates private keys without being online on the internet?
Why do I not like them? Because, in addition with a txt file that you can encrypt with many ways and save it in many places, if your hardware stops working, you're a dead man. And you're going to fix it somewhere? Not that recommended. If you're a paranoid of course.
Prove me wrong, by not telling me the cons of software wallet. Prove me wrong, by telling me the pros of hardware wallet.
There are two things to be taken care of in case you have a hardware wallet.
1. To hardware wallet itself
2. The private key associated with that hardware wallet
Now if the hardware wallet is lost, you can buy a new hardware wallet and restore ur coins with private key. If the private key is lost or compromised, then all your funds are gone.