You can pay a one-time fee in order to increase the capabilities of your account. Be warned that:
You can still be banned if you break the rules. You will not get any special treatment.
These memberships are not guaranteed to last forever, or to offer the same benefits forever.
No refunds will be given.
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You can't take just that one sentence out of context. You have to consider the entire paragraph.
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No refunds will be given if you break the rules and get banned.
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No refunds will be given if the benefits of the copper membership get changed.
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No refunds will be given if the copper membership gets cancelled at one point in the future and you can no longer take advantage of its features.
But if you send $1000 worth of BTC by mistake, the coins will surely be returned as the post by theymos proves.
I know how it feel to lose some Bitcoin either by human error or getting scammed as I experienced both and dont want someone to get same feelings.
Happy to see you got your money back. And many thanks to theymos
Exemplary behavior. Congratulations on doing the right thing!