This account has been closed for a long time and they still kept spamming me with promotional and bonus emails, even though they were fully aware of my problems.
As far as I am concerned, when you are got for any of breach in term of term and conditions, your account will be locked and NOT removed from the database. It means you are entitled to have all communication but not allowed to gamble anymore until your account is restored. In short, it is closed for gambling but not for other purposes.