I wanted to try out these guys but sent by mistake a substantial deposit (10mbtc instead of 1 mbtc) . Waited for 3 weeks to expire the bonus which had ridiculous rollover requirements. Then I was asked to rollover my deposit amount 1 time with odds of 2 or more which I completed. After that I placed a withdrawal request on the same amount as the deposit. They keep rejecting it. On live chat I told them that I did not want any winnings (5 mbtc), just my deposit amount. First they tell me to place the withdrawal again but then reject it 5 minutes later... Please do not make the mistake to try them out...
I'm sorry about what you've experienced but to be honest, I've been hearing lots of negative things and scam accusations about the site. I just didn't expect that it's still scamming lots of players until now. I hope the whole gambling community would be aware of this and be skeptical about depositing in shady casino sites.