You have made a nice profit. Maybe we can wait for a response from someone on the forum here who represents the site? It is nevertheless a considerable amount that you have in your account at the moment. Hopefully it will be resolved soon. Not really a nice way to be in Christmas if your funds is frozen there.
No one will answer. This is scam site. I think that creating such threads on this board mostly help newbies to stop before they deposit their money. And a scamer just show his "casino". They getting more profit then advertising it using telegram for example. Talking with only one man one time.