I have advised stake that i have a gambling problem in the past they have a 24 hour cooling period so if you self exclude you can
bring yourself back into the game. So for that reason on October 20st i asked eddie personally on telegram as he was my vip to ban me. Then on october 21st
Eddie says i am permanently banned self excluded. Then next week it did not become the case i was let in able to deposit and play and lose $$$. All i am asking is to return my 2 last deposit made on my account this is not my fault you guys. One of the reason why i wanted him to ban me because i was close to being a platinum and that was a reason for me to gamble away.
( i have attached pictures as well as a post i made almost 2 years ago regarding same issue at askgamblers.com looks like they haven't improved at all)
bring yourself back into the game. So for that reason on October 20st i asked eddie personally on telegram as he was my vip to ban me. Then on october 21st
Eddie says i am permanently banned self excluded. Then next week it did not become the case i was let in able to deposit and play and lose $$$. All i am asking is to return my 2 last deposit made on my account this is not my fault you guys. One of the reason why i wanted him to ban me because i was close to being a platinum and that was a reason for me to gamble away.
( i have attached pictures as well as a post i made almost 2 years ago regarding same issue at askgamblers.com looks like they haven't improved at all)
So you asked them to ban you but they did not ban you and you went ahead and put more money in and lost that money? I am no lawyer and I do not give any kind of law advice but it seems to me that you told them you have a gambling addiction which they willfully ignored and tempted you into losing more money by not banning you like they said they would. That does not seem like a good or fair thing to do.