Eddie says i am permanently banned self excluded. Then next week it did not become the case i was let in able to deposit and play and lose $$$. All i am asking is to return my 2 last deposit made on my account this is not my fault you guys. One of the reason why i wanted him to ban me because i was close to being a platinum and that was a reason for me to gamble away.
The basic rules that will always stand in the casino are when you deposit to play and lose and there was no cheating involved, you cannot ask for a refund, because if any casino grants that request it will be exploited and abused, and that will be a big loophole in a casino operation especially if the casino has huge members and the casino do not have the manpower to address this exclusion request in a timely manner because of the so many tickets.
^ Why ask for a refund if you have already lost the fund, it means you have already spent that fund.
There is nothing who can blame this is just the player who asked a self exclude, I don't want to think this but it seems this man is not truly a gambler because did not understand his attitude.
However, you are definitely right, if the casino will allow the refund, it could be abused the player once they know, what if you will win?
For sure you will not return the fund and ask why you have won.