I think you are missing some points in your argument. There are many players who are trying to exploit poorly displayed odds on the 1xbit platform. In simple terms, we can also call that cheating. Or do you think 1xbit should also pay cheaters? It seems only natural to me that such players who look for problems themselves, also get into trouble on their own. Trying to cheat is one thing, you should just not expect to get away with it. It is known in table tennis that there is sometimes a delay in scores and odds. Many articles have already been written about this.
You are right about some stuff, but wrong about some other stuff. I have observed many scammers cheat 1xbit and frame the site itself later on when they fail(Table tennis etc), but I have also observed 1xbit screw legit gamblers over time.
They come up with different reasons to justify themselves and end up returning nothing or only the deposit later on. These are facts btw.