@OP good name and welcome to the forum. The stats below shows that there's 4k+ registered users and there are 11 players online. Not bad stats for a new casino, I'm not sure if I've got the problem in accessing the esports and I've got a problem in my ISP or there's the issue from your end?
Hi sunsilk, Thanks for reaching out! Esports should be fixed now,we had a small issue with our API last night.
I don't see it anymore, maybe it's still on the fix. There's no longer the esports tab and it only shows the two, casino and slots.
KYC threshold is a one off. But is not needed all the times,depends if its a regular customer or a one time customer.
I guess that you're too vital with those one-time customers hitting that threshold and you'll surely put a KYC verification for them before they successfully withdraw the money. But for those regular customers of yours that have high threshold and wagers, you're not going to implement it.