The site's reputation is questionable if they only release the funds because you posted in this forum.
They should keep their TOS and implement it no matter what, but if it's not clear, they should satisfy the needs of the gamblers as this forum is huge and could affect their entire reputation. Congrats OP for your win, don't be tired of sharing your stories here as the community is very active to help.
I am also very glad that the Bitcointalk community helped in this situation. This proves that casinos have to take into account the opinion of our community.
Of course, I hope that nothing like this will ever happen to me or anyone else in the future, but it's good to know that everyone can count on the Bitcointalk community.
The power of the forum is not something to ignore, after all while there are many communities that discuss about cryptocurrencies in social media at the end of the day this is the oldest community and the one with the most renowned members.
So if a casino garners a bad reputation in the forum it will quickly spread to other circles where the reputation of casinos are discussed, and then players will begin to stay away from the casino in an effort to protect themselves, it is because of this that casinos are interested on keeping a clean reputation in the forum as if they fail to do so the drop in their revenue would be considerable.