I started new order (order ID 58360 and 58355) I send them money, they received the money(It's clearly visible in Order Status) and... absolutely nothing happened since then.
They didn't complete the order, they didn't refund me.
They didn't answer my emails not even once.
They completely ignore my existence.
Entire month passed and my order status is still in "money received" state
Hello, your orders in process, please be patient. Money recieved from you 2014-03-20 11:49:59 and 2014-03-20 12:12:06.