Just curious, what was response by Stake Bitcointalk representatives aka Steve, Stunna? Didn't find the proper response by OP, hope all mentioned issues are fixed. Btw, he can post in Stake forum too..
Yep, he could post up on these places.https://bitcointalk.org/index.php?topic=2072589.0
https://stakecommunity.com/
We didnt really able to see those admins/owners responses when it comes to this yet it cant really be denied
that they do really have some mistakes on here.
I can't tell you what to do, but being in your place I would read all the replies in this thread and discuss them with someone who helps you to end your addiction. We are not certified specialists here, so all our adviсes and suggestions should be checked by a specialist.
Imo, giving money back to a self-excluded gambling addict would be a wrong move. What you need much more than money on a gambling site account is recovery from your illness. I sincerely wish you to get well soon.