~snip~
Maybe it was a typing mistake from OP. Based on the details of this thread this accusation is valid. OP said Cloudbet asked him to verify his identity as the system suspected that he is from restricted country. If they confiscated his funds for having multiple accounts then they should have mentioned about it without asking for KYC. Anyway, Cloudbet reserves the right to freeze user fund if he/she create more than one account (terms 7.1.10.2)
BTW, I have checked the ‘PM/Chat Logs’ from the post and found that Cloudbet team mentioned about the terms 7.1.4 and 7.1.6
7.1.4. We reserve the right to conduct such checks at any time as we deem necessary to verify our compliance with clause 7.1.3.
7.1.6. You authorise us to use any means that we consider necessary to verify your identity and creditworthiness with any third party providers of information.
So, OP isn't giving priority to those terms and haven't done the KYC verification. I'm wondering why he (OP) is accepting a small part of the terms by ignoring the first few parts of it. A type 3 flag has been created and supported by the DT members based on the statements of this thread!
This accusation would be more valid if OP hasn't received the refund by completing the verification. I can see that only ’bL4nkcode’ has mentioned about those terms here. I think this accusation is currently at ‘neutral’ position. However, the silence of the Cloudbet admin isn't acceptable.