Hi Friends,

    I ordered a single unit on Friday night and got the pkg today.

    I really have to say this. The customer service is AAA+ like many mentioned in this thread.

    Very quick reply(s).

    I got the unit with a usb cord and a power supply cord without a plug (a pair of wire red and black was exposed).

    Got confused how to connect and called the customer service and the gentleman on the phone was so easy to talk and said he is sending me the 12v 5a power supply in OVERNIGHT mail.

     I am really really happy with the customer service.

     " Planning to place another order on  4/1 "

KC.
kcvenkey@yahoo.com