Well I've checked Cloudbet's TOS, it seems this accusations aren't really valid and Cloudbet TOS aren't really clear... they can do anything with the account whether they ask KYC or they need to suspend the account. Since it's not valid, so I deleted my support on this flag.
However both of them (@OP and @Cloudbet) were active, but none of them response to the recent post. We need to hear more about the @OP using multiple accounts, VPNs, etc and @Cloudbet's review against his account.