smilence,

I work for DCR, parent of the Bitcoin BullBear.  May I ask what support tickets you are referring to?  We do not currently have any unanswered CS tickets.  If you would like, you can message me your question here and I will get back to you asap, or you can send me your email address so I can look it up in our support database.

Apologies for the miscommunication.  We will get this taken care of.


Cheers