Why play in a casino that has no reputation at all? Never heard of luckybird. Did you google and look for reviews about their casino? I doubt you did. If you knew that most people in the chat were randomly generated bots, then why did you keep on playing? That was a huge red flag. They probably does that to show people that they have active users. If they delayed your payout for over two months, I doubt you will ever receive your payout. Make a proper scam accusation at the scam accusation board. And make sure you choose a casino from here that has been around for years and has no issue.
most of the time they are attracted for some sort of bonus or rewards. as this site has no thread in the forum, high chance that his case will not be resolved. also, this should be in the scam accusations board so he can warn other users also. for most gamblers in the forum, they know where to get the info they need before they spend money to the casino. and actually, this is the main board for gamblers here.
if the offer is too-good-to-be-true, doubt their intentions.