I already accept the truth is that casino will keep my money when I making mistake just like decided to gambliing at their site! COMPLETELY GARBAGE CASINO
That's sad that you can't get your funds anymore as the hot wallet seems to be empty. Well, I'm sure that once the hot wallet gets filled, your going to get your funds again if everything has been settled by their own management.
I think that Bitvest is going to resolve this when it comes back, pretty sure that they're not going to waste that reputation that they have established during their time in the forum just to screw over some people for a meager amount of money. I believe as much as @batang_bitcoin believes in Bitvest, pretty sure that participants of the campaign can probably testify that it's going to come back any time soon.
It's quite disappointing for their gamblers if that's what has been happening. But there's no one that can solve it but only the owner or anyone that's close to him and has access to the funds for the refilling of it. They've made a lot of hard work to get that reputation they're having right now. It's understandable everyone's frustration especially those that have funds but cannot withdraw their money. But hoping for the best of both ends and to the management that they'll be back and make things operational just like the good old days without having any problems.