Hi fluffypony,
Can you post in this thread what's the latest order received by the customer so far? Indicate the order date, shipping method and date received by the customer.
My order is #1286 , date of order : Jan 4, 2014, shipping method : surface mail, date to be received : May 2014

Kindly give us an update of what you have delivered so far in the hands of your customer, so we can see if goods are really moving. Some members here can verify.
Thanks.