~snip~
Cloudbet has processed a refund as discussed upthread. I've withdrawn my flag and revised feedback as agreed.
Maybe you should change the title by adding the word ‘resolved’. Finally I'm happy to see that your issue has been resolved. But it was very bad that Cloudbet team took a long time to give their response. They took the action here after the messages of forum members. Cloudbet deserve a neutral feedback for their late response. I hope logfiles will leave a neutral feedback by removing the negative one (by including the reason ‘late response’).