That's really happening and you have to understand that before you sign up, it's on their terms and agreement that they can implement such rules that are favorable to them.

And if they ask for it, there's a reason why they do that. When they've caught a customer and they have suspicions with him, they're going to ask for KYC during the withdrawal and that's going to be annoying somehow for the customer.

But do you have an option? You don't have and you have to bear with the process and rule that you've signed up for.