Everybody must not believe that 1×bit is trying their best to resolve issues, I think their is a page for that if anybody want to enquire about the authenticity of 1×bit.
Here on Bitcointalk also anyone can comment on any topic and everyone can believe what they want.
For me one thing is not clear, if tens of thousands of people play at 1xbit every day for huge amounts of money, so why would such a large casino as 1xBit cheat some small gambler?!
When 1xbit is such a big casino and generates millions of revenue, why do they treat their customers in such a way that they have to post in different places. So many complaints are coming from different customers almost every day, and 1xbit does not provide any proper solution to those complaints.
And looking at the behavior of 1xbit, it is clear that they do not pay attention to these allegations. There are many victims who don't know Bitcointalk so they can't post here even if they are cheated by 1xbit.