Every betting site will sooner or later face problems towards their customers. As far as I can see, 1xbit has refunded almost everyone who had a problem. I think you should even be happy about that, there are cheaters who just got their deposit back. We have also seen many casinos that have not even refunded a deposit. Each casino handles problems in a different way.
ya.ya.yo!
Refunding the deposit is very far from paying the winning , the issue here is there are tons of players that had been banned and being accused of cheating when they won but care nothing when they are depositing.
if their support and security is good in finding cheater then they must prevent that players even when they are depositing , but this is not what they do, they will let those cheater to Lose but will prevent when winning.
this is why they are being accused mostly .