Have you seen that 1xbit support is not anymore writing and supporting and resolving cases?
Have you seen, that 1xBit is answering complaints in a thread specifically created for resolving issues:
Let us remind that if you have a complain - it can be answered in the
reputation thread.
Here you have direct link to reputation thread:
https://bitcointalk.org/index.php?topic=5266815.0No one fixing there or saw my problem. I have not received my deposit back. Is this scam?