Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
locking accounts without prior confirmation, arbitrarily updating TOS and also slow in responding to complaints. I see a lot of unprofessional gambling sites out there, especially those that have just emerged, so they only play on trusted gambling sites, have large rounds of money and also have a good track record.
It's nice when you find support staff that can actually do something - some sites it is almost impossible to get help when things go wrong. If you happen to run into a glitch for instance, I've been treated very well by certain sites and even rewarded for helping to diagnose the issue, free bets were very welcome - plus the site gets made aware of something that could turn off other customers who might not come back. However you can have really basic staff who have no power to do anything but log, may even be simple bot scripts or force you to get answers via an FAQ/Contact form instead of having a live chat. Having live chat available 24/7 is also quite important.