Dear fellow users,
Let me explain the situation im in with Stake.com,
I am a recovering gambling addict with an account at Stake due to problem gambling.
This account has been closed for a long time and they still kept spamming me with promotional and bonus emails, even though they were fully aware of my problems.
I have contacted live support and the legal department, and they have admitted their was a error in their database allowing to send promotional emails to problem gamblers, they have let me know they have fixed it after my messages.
Unfortunately Stake is not taking any responsibility regarding my issue and will blame me for their mistakes.
I hope there is someone noticing the pain Stake is causing to some of the problem gamblers out there, and I still hope Stake will solve this issue with me.
Block the stake email on the mailbox, seems a simple enough solution though some mailbox designs are just really old and poor functionality. Does appear to be an oversight to continue or to not remove a name from a mailing list but often the two things are not the same details, some of the list not being account holders or duplicates etc. I doubt there was any active attempt to lure people on a cease list.Let me explain the situation im in with Stake.com,
I am a recovering gambling addict with an account at Stake due to problem gambling.
This account has been closed for a long time and they still kept spamming me with promotional and bonus emails, even though they were fully aware of my problems.
I have contacted live support and the legal department, and they have admitted their was a error in their database allowing to send promotional emails to problem gamblers, they have let me know they have fixed it after my messages.
Unfortunately Stake is not taking any responsibility regarding my issue and will blame me for their mistakes.
I hope there is someone noticing the pain Stake is causing to some of the problem gamblers out there, and I still hope Stake will solve this issue with me.